Terms & Conditions

Terms and Conditions | Drrop Mix

Last Updated: November 2025
Website: https://drropmix.com
Brand Name: Drrop Mix
Registered Address: DVP-SCO/16, DLF Bazar, DLF Valley, near Amravati Enclave, Panchkula, Haryana – 134107
Contact: drropmix@gmail.com | +91 62391 17949 / +91 70874 24488

Welcome to Drrop Mix

Welcome to Drrop Mix, your go-to destination for effortless, flavourful, and portable drink mixes. By visiting or making a purchase from our website, you agree to comply with the following Terms and Conditions. These terms ensure transparency and protect both our customers and our brand. We encourage you to read them carefully before using our website or placing an order.

By accessing this site, you acknowledge that you are at least 18 years of age, capable of entering into a legally binding contract, and using our website in accordance with Indian law. If you disagree with any part of these terms, you should discontinue use of the website immediately.

Our Products

Drrop Mix specializes in powder-based drink mixes designed for both cocktails and mocktails. Every blend is crafted with care, using real ingredients and natural flavours to deliver refreshing, high-quality experiences. We ensure all product information, ingredients, images, and pricing are displayed accurately. However, variations may occur due to screen settings, ingredient availability, or packaging updates.

Please read all product descriptions carefully before purchase, especially if you have any dietary restrictions or allergies. We reserve the right to change, discontinue, or update products and flavours at any time without prior notice.

Pricing and Payments

All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated. Prices may change from time to time based on market conditions, raw material costs, or promotional offers.

We offer secure payment options through credit/debit cards, UPI, net banking, and wallets. Orders are processed only after successful payment confirmation. In the event of a transaction failure or payment gateway issue, we reserve the right to cancel the order or request an alternative payment method.

Orders and Cancellations

When you place an order with Drrop Mix, it represents your intent to purchase the selected items. Once your order is placed and payment is confirmed, it enters the processing stage. We may, however, refuse or cancel any order for valid reasons — such as stock unavailability, pricing errors, or suspected fraudulent activity.

If your order is cancelled after payment, we will issue a full refund in accordance with our Cancellation and Refund Policy. Customers may request a cancellation only if the order has not yet been dispatched. Once shipped, the order cannot be cancelled.

Shipping and Delivery

We deliver our products across India through trusted logistics partners. Shipping charges and estimated delivery timelines are displayed at checkout. Please ensure that your delivery address and contact details are accurate to avoid delays.

While we make every effort to deliver your order on time, delays may occur due to factors beyond our control — such as weather conditions, transportation issues, or holidays. Tracking information will be provided once your order is shipped. Drrop Mix is not responsible for delayed or failed deliveries due to incorrect addresses or unavailability of the recipient.

Returns, Replacements, and Refunds

As our products are consumable items, we accept returns only if the product is damaged, defective, or incorrect at the time of delivery. Customers must report such issues within 48 hours of receiving the order, along with photos or videos of the packaging and product.

After verifying the issue, we may offer a replacement or refund. Refunds are processed through the original payment method within a reasonable period. For detailed information, please refer to our Refund and Cancellation Policy.

Intellectual Property

All content on this website — including text, graphics, logos, product names, packaging designs, images, and digital material — belongs exclusively to Drrop Mix. You may not reproduce, modify, copy, or distribute any material without prior written consent. Any unauthorized use of our intellectual property may lead to legal action under applicable laws.

User Responsibilities

When using our website, you agree not to engage in fraudulent, abusive, or harmful activities. You must not attempt to hack, alter, or misuse any part of the website or its data. False information, spam reviews, or impersonation are strictly prohibited.

By using our website, you also agree not to use our brand name, logo, or images for unauthorized promotions or misleading purposes. Any violation of these conditions may result in suspension or permanent termination of your access to the website.

Account Management

If you create an account on our website, you are responsible for maintaining its confidentiality and ensuring all information provided is accurate and current. Drrop Mix will not be liable for losses resulting from unauthorized account access due to user negligence.

We may suspend or terminate accounts found to be engaging in fraudulent or harmful behavior without prior notice.

Limitation of Liability

Drrop Mix ensures that all its products are manufactured under hygienic and quality-controlled conditions. However, we are not liable for indirect, incidental, or consequential damages arising from product misuse, allergic reactions, or improper handling.

All products should be used according to the provided instructions. Drrop Mix will not be held responsible for losses due to delays, technical failures, or third-party service disruptions.

Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis. While we strive for accuracy and reliability, we do not guarantee that the website will be error-free or uninterrupted. Product taste, appearance, or performance may vary slightly due to natural ingredients and formulation changes.

Drrop Mix makes no warranties, express or implied, regarding the fitness, accuracy, or suitability of the products for any specific purpose beyond those stated.

Promotions and Offers

From time to time, Drrop Mix may offer promotional discounts, coupon codes, or bundle offers. These promotions are subject to specific terms and validity periods. The company reserves the right to modify or withdraw any promotional offer without prior notice. Promotional codes cannot be combined with other discounts unless explicitly mentioned.

Third-Party Links

Our website may contain links to external websites or services. These links are provided for convenience only, and Drrop Mix does not control or endorse their content. We are not responsible for any losses, data breaches, or damages arising from the use of third-party websites. Please review their privacy and terms before engaging with them.

Termination of Service

Drrop Mix reserves the right to suspend or terminate access to any part of the website at its discretion, especially in cases of misuse, fraud, or policy violations. All obligations or dues accrued prior to termination will remain enforceable.

We also reserve the right to refuse service to anyone for any lawful reason, at any time.

Indemnification

You agree to indemnify and hold harmless Drrop Mix, its founders, employees, and affiliates from any claims, damages, or losses resulting from your use of the website, violation of these terms, or infringement of intellectual property or third-party rights.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of the courts in Panchkula, Haryana. In case of disputes, both parties agree to attempt resolution through negotiation or arbitration before legal proceedings.

Changes to the Terms

Drrop Mix reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updates will be reflected on this page, and continued use of the website after such updates signifies your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please reach out to us at:

? drropmix@gmail.com
? +91 62391 17949 / +91 70874 24488
? DVP-SCO/16, DLF Bazar, DLF Valley, near Amravati Enclave, Panchkula, Haryana – 134107